Timeline
How long does it take to create a custom neon sign?
How long does it take to create a custom neon sign?
Typically, the entire process takes 7-10 days from design approval to delivery.
Can you expedite the process?
Can you expedite the process?
Yes, rush services may be available for an additional fee.
Installation
Is the sign easy to install?
Is the sign easy to install?
Yes, all signs come with pre-drilled holes, mounting hardware, and easy-to-follow instructions.
Can I request professional installation?
Can I request professional installation?
Professional installation services are available in select areas.
Maintenance
Do neon signs require regular maintenance?
Do neon signs require regular maintenance?
Minimal maintenance is needed. Simply clean the surface occasionally with a soft cloth.
What if the sign stops working?
What if the sign stops working?
Contact us for troubleshooting or repair options covered under the warranty.
Pricing
How are the prices for custom neon signs determined?
How are the prices for custom neon signs determined?
Prices are based on the size, design complexity, and additional features like RGB or Flow-LED.
Are there any hidden costs?
Are there any hidden costs?
No, we provide a transparent quote that includes all costs upfront.
Warranty
What does the warranty cover?
What does the warranty cover?
Our 2-year warranty covers defects in materials and workmanship.
How do I claim warranty service?
How do I claim warranty service?
Reach out to us with proof of purchase and details of the issue, and we’ll assist promptly.
Technical Specs
What materials are used in the signs?
What materials are used in the signs?
We use energy-efficient LED neon with durable acrylic backing.
Are the signs safe for indoor and outdoor use?
Are the signs safe for indoor and outdoor use?
Yes, our signs are safe for both indoor and outdoor use and are built to withstand the elements.