All neon signs come with a 2-year warranty from the date of purchase.

• Defects in materials and craftsmanship.
• Malfunctions in LED lights or power supply under normal usage conditions.
• Issues with dimmers, remotes, or other included accessories.

• Damage caused by improper installation, mishandling, or accidents.
• Signs exposed to extreme weather conditions if not designed for outdoor use.
• Wear and tear, including fading due to prolonged exposure to direct sunlight.
• Unauthorized repairs or modifications.

• Contact our customer service team via email or phone with your order details.
• Provide a description of the issue along with photos or videos for evaluation.
• If eligible, we will repair or replace the product free of charge.

After the warranty period, we offer affordable repair services and replacement parts to ensure your sign continues to shine.